Frequently Asked Questions
Everything you need to know about bringing a touch of coastal luxury to your home.
What is the standard shipping time for orders?
Most orders are processed within 2-3 business days. Depending on your location, standard shipping typically takes 5-7 business days to arrive.
What is your return policy for home decor items?
We accept returns on most unused and unopened items within 30 days of purchase. Please note that custom furniture and final sale items are not eligible for return.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and select international destinations. Shipping rates and delivery times vary by country and are calculated at checkout.
Are your products handmade or mass-produced?
SoHa Living prides itself on a curated selection of unique goods. Many of our items are handcrafted by local artisans or sourced from small-batch manufacturers to ensure high quality and exclusivity.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Please contact our customer service team within 1 hour of placement if you need to make changes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.